Award in Digital Contact Centre Operations Reference: 6036290X

Overview

Reference
6036290X
Level
Level 1
Awarding body
ETC Awards Limited (Formerly Engineering Training Council Awards Limited)
Type
Award
Guided learning hours
95
Level 3 category
Not Applicable
Level 2 category
Not Applicable
Ofqual total qualification time
100
Minimum Ofqual guided learning hours
0
Maximum Ofqual guided learning hours
0
Sector subject area tier 1
6.00 - Information and Communication Technology
Sector subject area tier 2
6.10 - ICT Practitioners
Last modified
07 August 2020